| As part of all of PCCG’s
turn key’s solutions we provide the
highest quality computer services available.
Ultimately the main compliment we receive
is our experienced support representative
and techs who build and respond to a client
service need. You get to speak live with real
experienced persons and not troubleshooting
script readers like the major manufacturer’s
utilize which can usually mean double or triple
the time it would take to fix a problem /
if they are capable of even solving the problem
without swapping the unit or reformatting
a drive.
Time and experience is utmost importance
when you have a service need whether it’s
hardware or software you want the fastest
most qualified support you can get. We can
respond with live remote desktop support
to immediately identify and fix the issue
if possible.
If at worst case the system needs to have
a hardware component replaced we can authorize
an IT staff to acquire it locally. This
works for simple shelf components such as
a nic card or video cards . For more significant
hardware support or if you do not have a
qualified IT person PCCG will ship the needed
replacement part or system out overnight.
By PCCG being the one point of source and
first contact supplying both the PC and
applications your company can save time
and aggravation when service or support
issue arises. PCCG takes care of it all,
so not third party to push the blame to
or point the finger at. PCCG builds our
systems with the highest quality & leading
edge technology parts to promote less service
and support calls. Our motto is “
Quality Hardware is cheap compared to the
downtime & man hours provided by the
client and PCCG“
This provides you the end customer with
high end, quality, fast, stable, and efficient
systems and products that work.
Beyond a PACS/ RIS sale as part of a clients
facility needs and it's total turn key
quote PCCG will be willing to provide
basic user computer workstations as a convenience
to our customers and sale.
We also have computer reseller
partnerships with Dell, HP, Gateway, and IBM
if preffered.
|
